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Title
Text copied to clipboard!Restaurant Server
Description
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We are looking for a dedicated and enthusiastic Restaurant Server to join our team. As a Restaurant Server, you will play a crucial role in ensuring our guests have an exceptional dining experience. Your primary responsibilities will include taking orders, serving food and beverages, and providing attentive and friendly service to our guests. You will be the face of our restaurant, and your ability to create a welcoming and enjoyable atmosphere will be key to our success. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service. You should be able to work efficiently in a fast-paced environment, handle multiple tasks simultaneously, and maintain a high level of professionalism at all times. Previous experience in a similar role is preferred but not required, as we are willing to train the right candidate. If you are a team player who is eager to learn and grow in the hospitality industry, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Greet and seat guests promptly.
- Present menus and provide detailed information when asked.
- Take accurate food and drink orders using a POS system.
- Serve food and beverages to guests in a timely manner.
- Check in with guests to ensure they are enjoying their meals.
- Handle complaints and concerns promptly and professionally.
- Process payments and provide accurate change.
- Maintain a clean and organized dining area.
- Assist with setting up and breaking down tables.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Follow all health and safety regulations.
- Upsell additional products when appropriate.
- Assist with opening and closing duties as needed.
- Participate in team meetings and training sessions.
- Provide excellent customer service at all times.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience as a server or in a customer service role is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong multitasking and organizational skills.
- Positive attitude and team player.
- Ability to stand and walk for extended periods.
- Flexibility to work various shifts, including weekends and holidays.
- Basic math skills for handling payments.
- Knowledge of health and safety regulations.
- Ability to handle stressful situations calmly and efficiently.
- Attention to detail and commitment to providing high-quality service.
Potential interview questions
Text copied to clipboard!- Can you describe a time when you provided excellent customer service?
- How do you handle difficult or unhappy customers?
- What strategies do you use to remember multiple orders?
- How do you prioritize tasks during a busy shift?
- Are you comfortable working in a fast-paced environment?
- What do you think is the most important quality for a server to have?
- How do you ensure accuracy when taking orders?
- Can you work flexible hours, including nights, weekends, and holidays?
- How do you handle working as part of a team?
- What do you enjoy most about working in the food and beverage industry?
